Latest Update to Flagship Network Management Solution

IT Administrators Can Now Access ManageEngine OpManager Over Smartphones, Manage Alarms Through Twitter And Receive Alerts Via RSS

AUSTIN, TX--(January 5, 2010) - January 19, 2010 - ManageEngine, makers of a globally renowned suite of cost effective network, systems, applications and security management software solutions today announced a major update to the company’s flagship network management solution, OpManager, allowing IT administrators to manage their networks from anywhere, at any time of day.

The new OpManager 8.5 features an interface specifically designed and optimized for the latest generation of smartphones. OpManager 8.5 automatically detects the type, make and model of the accessing mobile phone or Personal Digital Assistant and redirects the user’s browser to the correct interface. The new mobile interface allows IT administrators to view network performance data; search for devices; manage alarms; and even perform troubleshooting functions, such as ping and trace route. The latest update to OpManager also integrates the software’s alarm management module with the social networking and micro-blogging service, Twitter. Alarms generated in OpManager can now be sent as Direct Messages to users’ Twitter accounts and users can then acknowledge, clear or delete the alarms by replying via Direct Message. Another important addition is to the fault management module in OpManager 8.5, which can now receive network alerts via RSS feed.

“You can’t put a price on the reliability of OpManager’s alerting capability,” said Randy S Hollaway, senior system administrator at Thorp Reed & Armstrong. “We’ve had many examples where we’ve had services go down where OpManager has given us the heads-up. It’s helped us pinpoint issues and find problems on the network and as a result fix it and provide better services for our end users. It’s a fabulous product.”.

“During the holidays, there were many of us who wanted our network management systems accessible from the palm of our hand, wherever we went,” said Shanmugam Krishnasamy, product manager for OpManager. “At ManageEngine we’ve made that possible with OpManager 8.5’s new mobile user interface. We’ve even extended the mobility offered by introducing alarm management via Twitter and by having OpManager alerts be available as RSS feeds. IT management is a 24x7 affair and OpManager will continue to provide real value around the clock.”

OpManager, used by over 8500 businesses worldwide, is a comprehensive network and IT infrastructure monitoring platform that offers advanced fault and performance management functionalities across network devices, servers, applications, databases and other IT infrastructure. Additional plug-ins bring within OpManager’s console advanced features such as network change and configuration management, in-depth network traffic analysis, VoIP monitoring and WAN Round Trip Time monitoring.

Key feature additions found in OpManager 8.5 include:

• An optimized mobile user interface for smartphones such as the iPhone, Blackberry
• Alarm management using Twitter
• Alerts via RSS feeds
• Enhanced data collection (every 5 minutes) for the Cisco IP SLA based add-ons; the WAN RTT and VoIP Monitor
• A new network traffic map that helps quickly identify highly utilized network links
• Support for monitoring custom event log categories
• Support for 64-bit Operating Systems
• New device templates for load balancers (F5 Big-IP and Citrix NetScaler) and WAN accelerators (Blue Coat and Riverbed Steelhead); OpManager now supports over 650 device types out-of-the-box
• File and folder monitoring for Windows devices
• Provision to create custom WMI monitors in addition to the already available SNMP-based custom monitors

Pricing and Availability:

ManageEngine OpManager 8.5 is available as a downloadable file for both Windows and Linux platforms. Pricing starts at $595 for 25 devices. Existing OpManager customers may upgrade to the new version for free. A free version, complete with all functionality, except add-ons and support, is available for managing up to 10 devices for an unlimited amount of time. For more information, please visit www.manageengine.com/products/opmanager/index.html.

About ManageEngine

ManageEngine is the leading provider of low-cost enterprise IT management software and the only one making the 90-10 promise – to provide 90 percent of the capabilities offered by the Big 4 at just 10 percent of the price. The ManageEngine suite offers enterprise IT management solutions including Network Management, HelpDesk & ITIL, Bandwidth Monitoring, Application Management, Desktop Management, Security Management, Password Management, Active Directory reporting, and a Managed Services platform. ManageEngine products are easy to install, setup and use and offer extensive support, consultation, and training. More than 36,000 organizations from different verticals, industries, and sizes use ManageEngine to take care of their IT management needs cost effectively. ManageEngine is a division of ZOHO Corporation. For more information, please visit www.manageengine.com.